FAQ

 

 

ARE YOUR PRODUCTS VINTAGE OR NEW?

About 85% of our items are vintage mid-century American and Scandinavian pieces. We have incorporated new home decor items from Sweden and Denmark in addition to items that we love.

 

 

WHERE DO YOU GET YOUR ITEMS?

We are natural born pickers, so we literally find things wherever we go.

 

 

DO YOU CONSIGN VINTAGE PIECES?

We have, and will consider it if you are local. Please call or email photos of your mid-century items and we will get back to you. folkehome@gmail.com

 

 

DO YOU BUY FURNITURE?

Yes, we do! Please email photos of your items and we will get back to you. folkehome@gmail.com You are also welcome to stop by our brick and mortar with photos of your items.

 

 

W H A T  D O E S  V I N T A G E  M E A N  T O  U S?

Folke considers an item to be vintage if it is thought to be made about 20 years prior to the current year. We especially like goods from the 50s and 60s. Vintage items on folkehome.com have been carefully selected and purchased and we are constantly searching for the next great piece. Each item has been around awhile and used, so there is probably going to be some evidence of wear. Folke avoids finds that have major issues, anything noteworthy will be mentioned (in the copy).

 

 

H O W  S H O U L D  I  C A R E  F O R  M Y  V I N T A G E  I T E M?

We suggest hand washing all vintage cloth material and wiping wood items with a dust cloth. Do not use any form of furniture polish. A natural beeswax can be used periodically. Vintage dinnerware and glassware are suggested to be washed by hand unless otherwise noted in the product description. All melamine is dishwasher safe, but not microwavable.

W H A T  I S  A  F O U N D  I T E M?

A found item is a unique item offered exclusively through Folke. Each found item is unique, one-of-a-kind, and selected with care. We take a forgotten item that has great appeal and save it from ending up in yet another landfill. We are about REUSE, REDUCE, REFURBISH & RECYCLE.

 

 

 

W H A T  I S  A  M A D E  I T E M?  

Made goods are handcrafted items that are sourced from artists locally and from all around the country, including a few special items handcrafted by Folke. If you are a maker and artisan, drop us a line! Folke is always looking for creative, handmade pieces to add to our collection.

 

 

DO YOU OFFER UPHOLSTERY SERVICES?

Yes, we do! Please shoot some photos of your pieces and bring them in, give us a call, or email them to us and we can get you a quote.

 

 

DO YOU OFFER CUSTOM PIECES?

We offer custom upholstered pieces as well as custom woodworking services. Contact us by phone, email or preferably by stopping by our shop. Take a look at some of our designs here.

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S H I P

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All orders will be shipped via USPS, unless otherwise noted. Please allow 3-5 business days to process and ship your order. Due to varying demand and order volumes, processing times may vary. Custom orders, special requests, made-to-order, and larger volume orders may be subject to longer processing times. **Please note that processing and shipping times may run a bit longer throughout the holiday season and during sales and special promotions. If you are concerned about when an item will ship, please feel free to contact us at folkehome@gmail.com or using our contact form. If expedited shipping is needed, please contact us for a quote and more information.

 

Shipping charges will be calculated prior to checkout. We currently ship to the 50 U.S. states. 

 

A 7.75% Sales Tax will be applied to all CA buyers.

 

• All Domestic US shipping is UPS or USPS. All orders are shipped from Ventura, CA

• Domestic US shipping costs are calculated on the price of your order.

• Furniture and Framed Artwork may incur additional shipping charges.

• Unless noted otherwise, buyer pays for shipping.

• If you have questions international shipping and rates, feel free to contact us at folkehome@gmail.com.

 

 

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R E T U R N 

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ALL SALES ARE FINAL ON VINTAGE ITEMS. Unfortunately, due to the large number of vintage items that we sell, we can not offer returns or guarantee that the item is exactly what you may see in the photo. Color in person vs. color on a computer screen may differ, therefore we are unable to take returns on any vintage items. If you aren't sure about a piece, we recommend you visit our brick and mortar to see the item in person. 

 

NEW ITEMS: If you receive the incorrect item or it was damaged upon delivery, please contact us about rectifying the situation: folkehome@gmail.com Folke must be notified of any damaged or incorrect items within 48 hours of delivery. 

 

Any custom orders, artwork, books and sale items are Final Sale.

 

SOME OF OUR PRODUCTS ARE VINTAGE TEXTILES, THEY MAY HAVE BLEMISHES WHICH ARE WHAT GIVES THE PRODUCT IT'S UNIQUE QUALITY, THEREFORE THE PRODUCT CANNOT BE CONSIDERED DEFECTIVE.

THANK YOU!!